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MATHEMATICAL MODEL OF QUALITY ASSESSMENT OF CONTACT WORK IN E-LEARNING BASED ON WEBINARS

https://doi.org/10.32517/0234-0453-2019-34-7-42-53

Abstract

The article deals with the problems of the quality of contact work in the implementation of training using distance educational technologies. The mathematical model of estimation of quality of the contact work realized by means of webinars is developed for a research of this problem. The analysis of the tasks arising at the organization of webinars is carried out, among which the problem of determination of the actual quality of webinars is recognized as one of essential, which is necessary for making adequate management decisions to improve the quality of contact work carried out through webinars. Three groups of the factors defining quality of distance learning in general were revealed for the solution of this problem: the quality of educational content, the professionalism of teachers, and the interaction of the teacher and student. The research of quality of webinars conducted by authors in 2018 in Siberian State University of Telecommunications and Information Science have allowed to define and formalize 31 indicators of quality of a webinar and 7 indicators of competence of a webinar leader, on the basis of which the mathematical model is developed. The model allows to carry out expert and expeditious estimation of the specified indicators, thereby to realize integrated differential approach to estimation of the aspects of quality of contact work in the form of a webinar. Also, mathematical solutions of increasing efficiency of the model implementation by applying neural network method to the estimation procedure for the majority of indicators are proposed, which allows obtaining adequate estimates of indicators without the participation of experts.

About the Authors

A. N. Poletaykin
Kuban State University
Russian Federation

Aleksei N. Poletaykin, Candidate of Sciences (Engineering), Docent, Associate Professor at the Department of Information Technologies

350040, Krasnodar, ul. Stavropolskaja, 149



Yu. V. Shevtsova
Siberian State University of Telecommunications and Information Science
Russian Federation

Yuliya V. Shevtsova, Candidate of Sciences (Engineering), Docent, Associate Professor at the Department of Mathematical Modeling of Business Processes

630102, Novosibirsk, ul. Kirova, 86 



V. V. Podkolzin
Kuban State University
Russian Federation

Vadim V. Podkolzin, Candidate of Sciences (Physics and Mathematics), Associate Professor at the Department of Information Technologies

350040, Krasnodar, ul. Stavropolskaja, 149



E. G. Strukova
Siberian State University of Telecommunications and Information Science
Russian Federation

Elena G. Strukova, Deputy Director of Interregional Training Center for Retraining of Specialists

630102, Novosibirsk, ul. Kirova, 86 



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For citations:


Poletaykin A.N., Shevtsova Yu.V., Podkolzin V.V., Strukova E.G. MATHEMATICAL MODEL OF QUALITY ASSESSMENT OF CONTACT WORK IN E-LEARNING BASED ON WEBINARS. Informatics and education. 2019;(7):42-53. (In Russ.) https://doi.org/10.32517/0234-0453-2019-34-7-42-53

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ISSN 0234-0453 (Print)
ISSN 2658-7769 (Online)